Books
Building Cultural Competence by
For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence--from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences. Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners' cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities. The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.
Call Number: HM 1211.B85 2012Publication Date: 2012-06-28
Verbal Judo by
Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you're in control." This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson's "Five Universal Truths" of human interaction.
Call Number: HV 8142.T54 2013ISBN: 9780062107701Publication Date: 2013-12-17
52 Activities for Successful International Relocation by
Relocating to a foreign country for school or work offers in an opportunity to expand your world view and develop useful strategies for adaptation. Preparing for such a move requires both attention to the logistical details and emotional preparation for the experience of living in a new culture. 52 Activities for Successful International Relocation is the only book of activities that focuses on issues of international relocation. These excercises--grounded in research and field-tested--were designed to help international relocation trainers and educators create programs that aid the transition from a familiar culture to a new one. Sections include predeparture preparedness exercises to reduce "culture shock," in-country support excercises, and reentry activities to prepare individuals to readjust to life back home. Whether you're using this book in a business, education, or HR setting, 52 Activities for Successful International Relocation will help your student or employee manage the practical and emotional challenges of cultural change.
Call Number: GN 345.65.C37 2015Publication Date: 2014-11-11
Do's and Taboos Around the World by
The ultimate guide to international behavior.now completely updated and expanded! Do′s and Taboos Around the World 3rd Edition "Roger Axtell is an international Emily Post." --The New Yorker "Can help you make friends [and] avoid travel trouble." --BusinessWeek "Helpful.fun to read." --Steve Birnbaum The first two editions of Do′s and Taboos Around the World helped thousands of high-powered executives and tourists avoid the missteps and misunderstandings that plague the world traveler. This updated and expanded Third Edition provides even more facts, tips, and cautionary tales--gleaned from the experiences of more than five hundred international business travelers--as well as: ∗ Information on protocol, customs, and etiquette; hand gestures and body language; tipping; American jargon; and the international communications crisis ∗ Up-to-date advice on dealing with the monumental changes in Russia, Germany, Eastern Europe, the People′s Republic of China, and other locales ∗ A new chapter on business gift-giving and gift-receiving customs, with country-by-country gift suggestions and precautions ∗ A special quick reference guide to customs and mores in 96 countries, including revisions and updates from foreign embassies and consulates
Call Number: BF637.N66 A88 1998ISBN: 0471595284Publication Date: 1993-06-18
Gestures by
As featured in the New York Times and Reader's Digest "An eye-opener into the pitfalls awaiting the unaware traveler." -Washington Post "Can save the innocent abroad from great gobs of serious trouble." -Chicago Tribune Before you raise your hand to signal the waiter, extend your thumb to hitchhike, or flash the "O.K." sign with thumb and forefinger, Stop! Think of where you are and exactly what you are trying to say-otherwise you could create an international incident. Remember when President Bush thought he was flashing the "V" for Victory sign to cheering Australians? (See inside.) Exploring the ins and outs of body language from head to toe, this newly revised and expanded edition of Roger Axtell's indispensable guide takes you all around the world of gestures-what they mean, how to use them, and when to avoid them. This latest edition includes: * Updates about the 200 most popular gestures and signals-and dozens of new examples * New sections covering special gestures-from American Sign Language and tai chi to flirting and kissing * Information to guide you through gestures country by country-from Switzerland to Japan, Nigeria to the Netherlands * Amusing anecdotes and helpful hypothetical scenarios
Call Number: BF637.N66 A88 1998ISBN: 0471183423Publication Date: 1997-10-28
